All invoices and payment requests are delivered electronically through our secure, HIPAA-compliant Stripe portal, offering multiple flexible payment methods. Electronic invoices sent via Stripe support payment options including major credit and debit cards, HSA/FSA cards, ACH direct debit, and “Buy Now, Pay Later” financing (when applicable).

For in-network processing, copayments, coinsurance, and deductibles are billed automatically to your card on file in accordance with your insurance plan's verified eligibility and contracted rates.

If you are paying out-of-pocket or utilizing out-of-network benefits, you may choose from one of the following three payment pathways:

Option 1: Practice-Managed Milestone Billing (Default Self-Pay)

To avoid paying the entire fee upfront, self-pay evaluation packages are automatically divided into three milestone payments charged to your secure card on file:

1. Initial Deposit ($300): Collected on or prior to the intake appointment date.

2. Testing Retainer (50% of remaining balance): Collected on or prior to the date of the testing administration session.

3. Final Balance (remaining balance): Collected prior to the initiation of data integration and formal report drafting.

Option 2: Extended Financing via Affirm or Klarna

If you prefer to spread the total evaluation cost across flexible monthly installments rather than adhering to milestone billing, you can select financing directly when your Stripe electronic invoice is issued:

1. Initial Deposit ($300): Collected on or prior to the intake appointment date.

2. Financing the Remaining Balance: Following the intake, a Stripe electronic invoice for the remaining balance of your evaluation package is issued, with collection on or prior to the date of the testing administration session. At checkout, you can select your preferred financing option between Klarna and Affirm. Both offer financing options that include 0% short term payment plans, as well as extended monthly term lengths.

Option 3: Out-of-Network Claims Assistance (via Thrizer)

If you carry out-of-network PPO mental health coverage, insurance carriers require billing to be tied to specific Dates of Service and CPT billing codes rather than flat retainers. We partner with Thrizer to streamline this workflow:

• Thrizer Pay (Reduced Upfront Cost): Thrizer verifies your out-of-network deductible and coinsurance. On each Date of Service, you only pay your estimated out-of-pocket cost-share (e.g., your coinsurance percentage once your deductible is met). Thrizer pays the remaining balance upfront and waits for your insurance carrier to reimburse them directly.

• Automated Direct Reimbursement: You pay each electronic Date-of-Service invoice in full, and Thrizer automatically submits the claims and documentation on your behalf, tracking reimbursement directly back to your bank account.

• Standard Superbills: If you prefer to submit claims independently, an itemized Superbill with all required diagnostic and procedure codes is generated at the conclusion of each milestone.

Please note: When utilizing third-party platforms for insurance coordination, you remain ultimately responsible for the full standard fee in the event that your health plan denies coverage, reduces reimbursement, or applies charges to an unmet deductible.